How do I return an item?

Exchanges & Returns

Non-perishable items may be returned within 30 days for an exchange or refund (less shipping charges). Perishable and Special Order items not normally stocked are not eligible for exchange or return.

The Customer is responsible for return shipping unless it results from an error made by The Brew Mentor. If it is our error, we will gladly take responsibility for the cost of shipping via ground shipping.

Please call the store for a RMA number. 440.951.BREW (2739).

Returns are to be shipped to:
The Brew Mentor
Attn: Return Department
9528 Diamond Centre Drive
Mentor, OH 44060

Please feel free to contact customer service for more information on returning an item. Thank you.